Monthly Archives: May 2012

Can I Be Upfront With You?

Can I Be Upfront With You?.


Can I Be Upfront With You?

This week is the annual parade of network TV presentations and parties where the networks pre-screen their September TV schedules for the marketing and advertising community. As important as what their upcoming content may be it also signifies the beginning of one of the oddest behaviors from otherwise intelligent people; investing billions of dollars in schedules before marketing plans are developed.

Whose idea was this anyway? It’s no secret that this process favors the sellers more than the buyers for a number of reasons.

1)   Let’s start with the macro-economic look; creating demand for a diminishing supply of “goods” only leads to pricing increases. Think about this, who else can take a diminishing commodity—in this case TV GRP’s—and actually drive up the pricing? If TV rating points are decreasing why are CPM’s increasing? Because marketers are addicted to TV. Because many brand managers are evaluated on how well the brand does under their tenure vs. the prior period year ago. If a brand purchased 75 TV GRP’s same week last year they better have a good reason to not buy 75 GRP’s this year. So assuming they needed 25 units last year to achieve 75 GRP’s they need to buy more units this year. Even one more unit creates more demand because everyone needs to buy more units—and there is no incentive for the networks to add more commercial units. More demand for a diminishing supply means unit price increases.

2)   Agencies don’t negotiate pricing of units, they negotiate price increases. Ask any TV buyer what their thoughts are for the upcoming market and they will talk about how much of an increase there will be. What kind of market is framed from the beginning this way? One that is designed to favor the seller.

3)   Sellers walk away from this process with a certain amount of guaranteed sold inventory, even if every marketer exercises their options more than half their inventory for the year is committed to. Why does this hurt marketers? Because they cannot allocate resources to other marketing channels. Should a brand’s budget be cut how committed is the budget to radio? To digital? To print? To OOH? These media are the ones to get cut when budgets are reduced because the sellers don’t have a marketplace working to their advantage.

4)   It breeds mediocrity in programming and risk taking by marketers. Aside from a few great shows what incentive does a TV network have to create 100% truly groundbreaking programming? They are better off feeding the status quo. Marketers are forced to decide between promising mediocre, estimable results than pushing for innovation.

Why am I bothering. Nothing will change. Marketers will get caught up in the frenzy and this year’s upfront will take in over $9 billion dollars.

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Drive With One Foot

The other day I was a passenger in a car with someone who had one foot on the gas and the other on the brake. They were very tentative about every move they were making, never going too fast, never really stopping but it certainly made me uncomfortable to be a passenger. I kept asking myself what he was trying to accomplish. Is he progressing or is he staying put? Does he realize he is causing the vehicle to operate inefficiently and increase his fuel consumption as well as the wear on his brakes? Does he know that the passengers are uncomfortable with the way he is driving?

This made me think about change and how organizations deal with it or, in some cases drive with both feet. Every organization needs to identify their threats, whether internal or external and find ways to overcome them. They also need to make sure their stakeholders know what is happening along the way.

Achieving change is a process, one in which there are leaders, a plan and a timetable. In that vehicle, as a passenger, I had no idea what was happening, where we were going, how we were getting there and when we would arrive.

In dealing with threats, many organizations retrench and focus only on what they know how to do—they are hitting the brakes. Others will forge ahead, embracing change and trying to stay relevant—they have their foot on the accelerator. The ones who develop disruptive approaches have their foot on the gas at full throttle, or they may be using an entirely different mode of transportation.

Our driver was the leader of our organization and he was so tentative about the road conditions and the environment around him that he had no plan. He was ill-prepared to be the leader and because he telegraphed it so openly the passengers became agitated, complaining about his leadership skills making him even less effective because his attentions were divided.

Had he communicated with us about the slick roadway making him concerned for our safety we would have behaved differently. Had he said he was uncertain of the directions and asked for help navigating we would have helped. Our leader failed to communicate to the stakeholders about his intentions and therefore we could not help him achieve the change his organization needed to succeed.

Don’t drive with both feet.

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